Communication Center (CDP)

by Constellation Digital Partners

Challenge met:

Member Service/Convenience

Let’s Talk

Working together, we can launch services on the Constellation platform — and take credit unions further than ever.

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Features

Certified Tile (Communication Center)
Provides a way for members to securely communicate with credit union staff
Displays a sequential, searchable list of past messages
Messages in the Communications Center can be used to take a Member to a specific service so they can take action on the message
Message categories are fully customizable
One of a series of Banking Services offered by Constellation

Description

They say communication is fundamental to any healthy relationship, and with the comprehensive tools in the Communication Center, you’ll never lose touch again. The Communication Center lets Members send and receive secure messages with your credit union.

The Communication Dashboard consists of the following components:

– Profile Image: Prominently displays the Member’s profile image. This image can be a standard or custom image and can be changed by the member on their profile tile.

– “Create New Message” Button: Clicking this button allows the Member to initiate a Secure Message.

– Communications List: Displays a sequential, searchable list of past messages with indicators for message status.