The Role of AI in Personalizing Member Interactions and Streamlining Credit Union Operations
In a rapidly evolving financial landscape, credit unions are under increasing pressure to modernize their services while maintaining their commitment to personalized member care. Artificial intelligence (AI) is emerging as a transformative tool for credit unions to balance these priorities. By enhancing member experiences and improving operational efficiency, AI positions credit unions to thrive in […]
Leveraging Data Analytics to Drive Growth and Efficiency in Credit Unions
In a world overflowing with data, credit unions stand at a crossroads. With 90% of the world’s data generated in just the past two years, the opportunity to leverage this wealth of information has never been more significant. For credit unions, data analytics isn’t just a buzzword—it’s a strategic tool to enhance member experiences, streamline […]
A Focus on the Future: Why Digital Transformation Should be at the Core of Credit Union Strategic Planning
Digital transformation is critical to credit union strategic planning, and prioritizing technology can enhance member experience, drive growth, and ensure long-term success. Learn how with these key strategies and insight. Fall is a busy time of year: children return to school and related activities, holiday and family travel begins, and strategic planning kicks into high […]
Building a Secure Digital Banking Ecosystem with Constellation
Constellation’s Fintech Connect™ and Digital Banking Platform can enhance credit union member experience and improve security. Photo by Vitaly Gariev for Unsplash. The credit union members of today expect seamless, simple digital banking services. As society becomes more interconnected with digital technology, the risk of cyberthreats increases. Credit unions must focus on protecting sensitive member […]
Bridging the Gap Between Traditional Banking and the Fintech Revolution
Credit unions have been members’ trusted financial partners for decades. As community-rooted financial institutions, members trust and rely on credit unions to make major life decisions. Whether customers are looking to buy a home or build up savings for retirement, the focus for credit unions has always been people helping people. As the digital revolution […]
Struggling to Improve Technology, Financial Institutions Turn to Middleware
Middleware software may be a solution for community financial institutions that don’t want to replace their core but are looking for faster and cheaper ways to innovate. By Kiah Lau Haslett, Banking & Fintech Editor for Bank Director. Middleware is an adaptive software layer that financial institutions can apply to their core; other applications and technology […]
January Newsletter – Big Things Cooking for 2022
It Takes More Than a Platform to Ensure SuccessCreating a better way forward for both credit unions and fintechs starts with an open development platform. However, to truly make innovations accessible, we’re building a robust ecosystem – for ease of discovery we have the Services Marketplace, and for ease of deployment we provide a […]
December Newsletter – Year in Review
2021 – What a Year!It’s been an incredible year of growth and accomplishments, and together we have brought innovations to the credit union industry – for the benefit of tens of thousands of members. For that we are thankful to our partners whose commitment to our platform ensured success. Moving into 2022 with excitement, […]
November Newsletter – Data, Deployments and Transformation
Powerful Data Aggregation Built Into Our Digital Banking ServicesData aggregation is foundational to members’ ease-of-use and their digital experience. We’ve partnered with FinGoal, leveraging their APIs, to enable credit unions to retrieve third party account data through Yodlee. This feature within our digital banking solution makes third-party information accessible to any fintech service deployed […]
October Newsletter – How to Deliver a Unified Member Experience
Making the Digital Banking Experience MeaningfulThe open banking movement is gaining momentum worldwide for good reason. In 2022, there will be an anticipated 200 million digital banking users in the United States and financial institutions are uniquely positioned to be the primary trusted adviser to those users. By creating and delivering a truly unified […]