Season 1 Episode 27
In this episode, Kris sits down with CUSO executive and back office expert Jeffrey Staw to explore the transformative power of back office consolidation in credit unions. They dive into how shared services can streamline operations, reduce costs, and enhance member experience. Jeffrey shares real-world insights on overcoming challenges, gaining buy-in from stakeholders, and navigating complex decisions. This episode is a must-listen for credit union leaders looking to boost efficiency and foster collaboration.
